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The full voice controls policy is detailed here. At other times, the app listens for “Hey Spotify” in short, few-second snippets that are deleted if you don’t say it, it says. Spotify later clarified that the app will always indicate - with an in-app visual or audio tone - when it is receiving a user’s voice input.
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The policy looks to be the same as the one that was used along with Spotify’s voice-enabled ads, launched last year. It may also share your information with service providers, like cloud storage providers. The company says it may continue to use this data to improve the feature, develop new voice features and target users with relevant advertising. There’s a link to Spotify policy regarding its use of voice data, which further explains that Spotify will collect recordings and transcripts of what you say along with information about the content it returned to you. This screen also alerts users that when the app hears the “Hey Spotify” voice command, it sends the user’s voice data and other information to Spotify. The notification advised users to “Just enable your mic and say ‘Hey Spotify, Play my Favorite Songs.” When tapped, the notification launched Spotify’s new voice interface where users are pushed to first give the app permission to use the microphone in order to be able to verbally request the music they want to hear.
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One early report by GSM Arena, for example, indicated Android users had been sent a push notification that alerted them to the feature. Spotify initially chose not to officially announce the new addition, despite numerous reports indicating the voice option was showing up for many people in their Spotify app, leading to some user confusion about availability.
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Now, access to the “Hey Spotify” voice feature is rolling out more broadly. In 2019, Spotify began testing a hardware device for automobile owners it lovingly dubbed “ Car Thing,” which allowed Spotify Premium users to play music and podcasts using voice commands that began with “Hey, Spotify.” Last year, Spotify began developing a similar voice integration into its mobile app.
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